Shipping & Returns* Who we are
The Classic-Wines.net Wine Company is owned by Fearless OÜ (EE11313736), a company registered in Estonia its main office at: Kännu 26/4, Tallinn, Estonia.
* Your status
By placing an order with us you warrant that: you are legally capable of entering into binding contracts; and you are at least 18 years old (or have attained the age, applicable in your country of residence, when you are legally able to buy alcohol, where this is higher)
* How the contract is formed
All orders are subject to acceptance by us and we will confirm such acceptance to you by on-line electronic means (the "Confirmation"). We expressly reserve the right to refuse any order made by a customer with whom we have an ongoing dispute, or from anyone we suspect of making purchases on our site by fraudulant means.
* Prices and Payment
The prices for any products ordered will be as quoted on our web site, in our price list, or in our offer communications from time to time, except in the case of obvious errors. All prices are exclusive of VAT and the cost of standard delivery (see "Delivery"). Please note that when paying by credit card your total will be debited in EURO. There may be slight discrepancies in the local currency value of your order therefore due to currency fluctuations. Classic-wines.net does its upmost to ensure the exchange rate reflects the real market value as accurately as possible.
You may pay for an order by credit card or by bank transfer. Credit card payment can be made either on-line (via our SSL secure payment system- Paypal.com) using one of the following credit cards: American Express, VISA or MasterCard. We will debit your credit card before we acknowledge your order. However, delivery of any Products ordered from our web site is subject to authorisation of your credit card payment by the bank payment centres, or clearance of your cheque.
If any payment is overdue for two weeks or the goods have not been collected within one month of being available, or there is an earlier indication from you that payment will not be made or the goods will not be collected, we shall be entitled to send notice to the email address of our intention to deal with, sell or otherwise dispose of the goods and 10 days thereafter we shall be at liberty to do so. Any method of resale is entirely at our discretion.
Upon resale you will receive a credit of the net proceeds of the resale less 20%. Such credit shall be limited to the amount of your indebtedness to us. Any balance after the credit shall remain payable by you and shall continue to carry interest.
The existence of this right does not effect any other remedies we would have.
Any indication as to when wines will be available for delivery or collection is an estimate only and is not intended to be binding. We will notify you once wines are available and you must give at least 48 hours notice before collection.
National or international transport may be arranged by you. Cost of tranport will sharge direct by transportcompany. We shall be entitled to claim a storage and administration charge (at the rate of charge indicated) for goods which have not been collected/delivered within one month of being available.
Every product offered by us is generally available either at our warehouse or at the producer or our supplier (negotiant). We will establish availability of the products ordered by you before acknowledging your order. Where this is not possible for any reason and where the product turns out to be temporarily unavailable, we may offer a replacement product of equal or increased value to you. You have the right to accept or refuse this replacement product. If you choose to refuse it you will be able, at your option, to either order another product from our web site or claim a refund of monies is already paid.
You undertake to inspect all goods when collecting or immediately on delivery and to notify ourselves or the carrier forthwith of any shortage or damage or other deficiency. You will be deemed to have accepted the goods as satisfying your order three days after collection/delivery.
We retain ownership of any products ordered until we have received full payment for such products. However, risk in the products will pass to you upon collection by you or your transportation company.
We warrant that any product purchased from us is of satisfactory quality. If you have any reservations or comments about the appearance of or quality of our products, you should state these on our carriers delivery statement. Alternatively, you must notify us of any complaints you may have within 7 days. Unless we receive such a complaint from you within the period stated, you will be deemed to have accepted delivery of the products in accordance with your order.
We undertake the proper safekeeping and storage of wines in our possession and will act in good faith when purchasing wine for resale.
If we supply any wine which upon receipt our customer is not satisfied with in appearance, then we will accept the wine back for full refund, provided it is returned to us in the same condition as when shipped by us. We expect any claims in this respect to be made within the aforementioned 7 days of your receipt of the wine.
With regard to wines older than 20 years, we do not accept an open ended unconditional liability for the condition of the wine in the bottle. With older wines it is quite normal to find that individual bottles can mature, improve, and decline in taste at different times. Whilst we take every effort to ensure that the wines we purchase have been well kept and are of good provenance and appearance, we do not provide an unlimited warranty as to their taste.
* Force Majeure
We shall not be liable for any failure to meet our obligations occasioned by circumstances beyond our reasonable control.
* Our Liability and Disclaimer
Our liability in connection with any products purchased is limited to the purchase price of such products. This does not exclude or limit in any way our liability to the extent that it may not be excluded or limited as a matter of law. As a rule, we cannot accept any liability for changes to or defects in the products which are due to the products manufacturers. We further accept no liability for any indirect or consequential loss or damage, or for any loss of data, profit, revenue or business, however caused, even if foreseeable. We accept no liability for any minor errors or omissions that can remain despite the precautions taken by us in the presentation of the products.
All notices related to these terms and conditions shall be sent to us in writing at the address stated above or to email.
*Your Personal Data
* Governing Law and Jurisdiction
Contracts for the purchase of products through our web site will be governed by German Law. Any dispute arising from or related to such contracts shall be subject to the non-exclusive jurisdiction of the German Courts.